The Library

Welcome to the Library, where you'll find a selection of industry resources including eBooks, Whitepapers, Webinars, Survey Reports, Research Reports and more.

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EBOOKS

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Harnessing the Increasingly Mobile Workforce

eBook | Sponsored by Kony Solutions | Published: March 25, 2013

How can companies best use mobile? FierceMobileIT explores methods for strategic mobile planning and IT development. Download for free today.

eBook | Identity and Access Management

eBook | Sponsored by: SecureAuth | Published: April 12, 2013

The cloud and BYOD bring greater efficiency and satisfaction to the industry's workforce. However, these trends also challenge IT departments that struggle to maintain control and security within their companies. FierceEnterpriseCommunications looks at how IAM can help turn these challenges into opportunities. Download now.

Benefits and Challenges of SIP Trunking Migration

eBook | Sponsored by: Acme Packet | Published: January 28, 213

One-third of 300 enterprises surveyed by Webtorials have deployed SIP trunking, with an average cost savings of 33 percent. Fred Donovan, editor of FierceEntepriseCommunications explores the developments that have fueled this migration to SIP trunking services and more in this eBook. Download for free today.

Knowledge Management: 5 Steps to Getting it Right the First Time

eBook

This eBook sets out 5 simple steps for optimizing customer service and support with an effective, best-practice-led knowledge management initiative. Download today!